在 HP8710 打印机上，无法设置WiFi， WiFi灯不亮，不闪烁， 说明WiFi未工作或被关闭了， 这时候点击WiFi灯，会显示出一条信息：This feature has been disabled. Contact the person who set up the printer.”，这时你也无法在打印机的设置菜单中找到网络和WiFi的设置条，使得我们无法设置WiFi，解决这个问题的办法如下：
1.转到主屏幕。
2.按 4 次后退按钮。
3.选择”支持菜单”。
4.使用 ^ 和 v 浏览菜单。它一次只显示一个选项。
5.导航到”重置菜单”并按”确定”。
6.导航到”半完全重置”并按”确定”。
7.同意您需要的任何内容。
搞定，你快去庆祝一下吧！~
HP OfficeJet Pro 8710 printer WiFi issue: “This feature has been disabled. Contact the person who set up the printer.” No Wi-Fi bar and Wireless Bar setup on the menu.
This printer was purchased brand new. The wireless function isn’t working, and when I tap the wireless button to the right of the display, I get the message: “This feature has been disabled. Contact the person who set up the printer.” Well that person would be ME, right now! And without the proper permissions, I can’t gain access to the wireless functions even with the factory reset option found in settings. HP suggests printing out the Network Config sheet, but my access to that info is blocked also
Details:
Printer model: HP OfficeJet Pro 8710
Firmware version: WBP2CN1619BR
Connection: N/A (this is the issue)
Current OS: OSX 10.11.6
Is the problem happening for one or multiple users: multiple
Is the problem happening for one or multiple applications: N/A
Error message description: “This feature has been disabled. Contact the person who set up the printer.”
What steps you have already tried:
factory reset via internal menu
changing keyboard to “AZERTY” per HP forum recommendation
printing Network Config sheet per HP forums
updating printer firmware
direct connection for administration via Ethernet
direct connection via USB
Solution:
1 Go to the home screen.
2 Press the back button 4 times.
3 Select “Support Menu”.
4 Use ^ and v to navigate the menu. It only shows one option at a time.
5 Navigate to “Resets Menu” and press “OK”.
6 Navigate to “Semi-full reset” and press “OK”.
7 Agree to whatever you need to.
This doesn’t need upvotes, it just needs to EXIST somewhere on the internet to help the next desperate bloke before they also waste an entire afternoon on this issue. Delete it if it’s not welcome here, but my conscience is clear. Merry Christmas!
—–from Anglach3l at reddit
